Google sign-in and account access
Use this for login loops, wrong account selected, role mismatch, blocked access, or profile not loading.
ThinkPulse Support
Real help for your extension, wallet, and AI workflow
Need help with Google login, popup or sidepanel access, OCR capture, wallet recharge, Razorpay payment status, or plan access? Send the details and the ThinkPulse support flow will route it correctly.
What we can help with
Every support path matches the actual ThinkPulse product
Choose the closest category and include enough context so support can investigate faster.
Wallet, recharge, and plan status
Use this when wallet coins, Basic access, Premium access, or recharge balance does not look correct.
Razorpay payment or QR issue
Include amount, payment ID/order ID if available, registered email, and the time of the payment attempt.
Popup, sidepanel, or chat problem
Tell us whether the popup, sidepanel, message composer, AI answer, or notification area is affected.
OCR, image, or page capture
Share the website type, whether text/image capture failed, and any visible error from the extension.
Own API key or setup help
Use this for API configuration, managed system API gating, or wallet-empty setup guidance.
Send these details for faster help
- Registered Google email used inside ThinkPulse.
- Browser name/version and whether it is Chrome or Chromium-based.
- Where it happened: popup, sidepanel, OCR capture, payment modal, or admin/support area.
- For payments: recharge amount, payment/order ID, and approximate time.
- Screenshot or exact error text if you can share it.
Support expectations
ThinkPulse support can review extension behavior, account-linked usage, wallet balance, recharge status, and policy questions. Do not share passwords, raw API secrets, or private payment card details.
Read FAQ before sending →